AI Email Employee
AI Email Employee acts as a tireless, intelligent support team member for your business. It seamlessly connects to your email account (Gmail, Google Workspace, Outlook, or custom IMAP/SMTP), analyzes incoming emails in real-time, grounds answers strictly in your company knowledge base and policies, crafts courteous on-brand responses, and flags edge cases for human review.
Price: ₹599 — 30-Day Pass
Billing: One-time charge via Razorpay — no automatic renewal, no subscription, no hidden fees.
By purchasing, you agree to our Terms of Service and Privacy Policy. See refund policy in the Terms.
Features
- 24/7 Autonomous Email Response
- IMAP & SMTP Secure Integration
- AES-256-GCM Credential Vault
- Knowledge Base Grounding
- Human-in-the-Loop Escalation
- Custom Tone & Working Hours
- Real-Time Multi-Tenant Dashboard
Supported Integrations
Built for teams tired of repetitive manual inquiries
Engineered to eliminate inbox bottlenecks while maintaining grounded policy adherence and human brand empathy.
E-commerce Stores
Resolve repetitive order tracking, refund requests, and exchange policies automatically without making customers wait hours for human staff.
Service Agencies
Provide reliable off-hours and weekend email coverage. Qualify client inquiries and draft structured follow-ups automatically.
SaaS & Software Teams
Automate Tier-1 documentation lookups, pricing queries, and account triage. Seamlessly route edge cases to senior support via human review.
How this automation processes every request
A deterministic multi-stage pipeline where AI is strictly bound by your company rules and grounded knowledge.
Inbound Ingestion
Monitors connected inboxes via secure IMAP with encrypted App Passwords on scheduled background polling (approx. every 2 minutes).
Knowledge Retrieval
Retrieves exact company policies, refund terms, business hours, and uploaded FAQ docs to form facts.
Safe AI Drafting
OpenRouter LLM crafts a concise, professional reply. Business guardrails verify grounded knowledge and hold unknown inquiries for human review.
Send or Escalate
Sends verified replies via your authenticated SMTP, or flags edge cases to human review if confidence is low.
Setup Effort & Prerequisites
Estimated setup: Streamlined guided setup
Provide your Gmail address and 16-character App Password. Encrypted with AES-256-GCM.
Set business hours, return/refund rules, and support tone in the Configuration tab.
Decide which categories require human approval before sending (e.g. billing disputes).
Test incoming sample messages in the Simulator before turning on autonomous auto-reply.
Security & Cadence Transparency
Configured guardrails & realistic timings
All email credentials and secrets are encrypted with authenticated AES-256-GCM before storage. Secret keys never leave the server unmasked.
Email is checked during scheduled background polling, approximately every 2 minutes. Combined with policy grounding and AI response generation, replies are typically processed in 3–5 minutes (allow up to 5–7 minutes during busy periods). You can safely leave this page; processing continues in the background.
Your automation sends required inbound email content and configured business rules to the configured AI processing service strictly to generate the customer response.
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